Agent eval · 4 min
Evaluating agents before they reach customers
A practical checklist for prompts, tool calls, blocked actions, and human review.
Lab
Notes from the lab.
Experiments, operating notes, and practical lessons from turning agent behavior into software that can be tested, observed, governed, and supported.
AgentsMCPEvalsWhatsAppVoiceBelize
MCP · 5 min
MCP servers as the bridge between AI and operations
How we expose tools safely so agents can read, draft, and request approvals.
WhatsApp · 3 min
WhatsApp as the first AI surface for Belize SMBs
Why chat automation works when it is connected to bookings, payments, and staff handoff.